Right to exchange
If you have purchased a wrong size and wish to make an exchange, please contact us at firstname.lastname@example.org, please do read the exchange conditions in the exchange conditions section.
Your exchange will only be confirmed when you email us, and upon our reply. All additional shipping fees will be borne by the customer. Customers are advised to mail returns via a mode of delivery that allows tracking, the responsibility of the package delivery is held upon the customer. Japhethchiara will not be liable for lost deliveries. Once we have received the returned products, we will evaluate the condition, reprocess them and proceed with closing your request by sending out the requested size within 3-5 working days.
Please mail the return products to the following address:
160 changi road
Exchanges that do not meet the exchange conditions will not be eligible for exchange and will be declined.
Merchandise must be in its original brand new, in a complete set as received, not washed or altered and in resalable condition.
Exchanges are only valid for size. Exchanges are not valid for different designs.
Only a one-time exchange is allowed.