It may look complicated to choose a size but fret not. It is actually easy to pick out the perfect fit!
Choose a size based on your pre-pregnancy weight – it is important that you refer to our sizing calculator and size chart placed right above the add to cart button on each product page.
We’ve been serving moms in Singapore, Malaysia, Hong Kong, Australia, and the Philippines from 2019; since then, we’ve been working to improve our size chart and constantly testing to ensure it is as accurate as possible. From July 2020, our exchange rates have been greatly reduced, and we’re proud to say it now has an accuracy of up to 99% – if you are still unsure and prefer us to help you with sizing matters, don’t hesitate to reach us at firstname.lastname@example.org or on our live chat with your sizing details.
Payment & Shipping
All orders are shipped within 48 hours, Monday to Saturday. We are based in both Singapore and Malaysia and operate based on SGT.
We ship worldwide; all international orders (out of Singapore and Malaysia) will be shipped by DHL delivery that offers real-time shipment monitoring and automatic notifications via email or text.
We currently ship free for orders above S$50. However, for orders below S$50, shipping costs will vary based on your location.
Returns & Exchanges
Returns must be requested within 5days from the date of item shipped.
Exchanges are allowed if you purchased the wrong size. Requests for exchange must be made within 6 weeks from the date of item shipped.
For detailed terms & conditions for returns & exchanges, you may click on the FAQ tab.
Questions? Here’s some answers!
Can it fit a newborn?
Yes! Japethchiara baby carriers are the most womb-like environment your baby could be in, post-birth!
What is the maximum weight?
Our carriers are designed for the first year of a child’s life or up to 36lbs (16kg). Most wearers will get the most use out of it in the first 9-13 months.
What is the difference between the mesh version and standard?
The differences between the mesh version and the standard is in the material. Mesh is made mainly with polyester while standard is made with a mix of polyester AND cotton.
Do Japhethchiara carriers meet standards?
The Japhethchiara carrier has endured the testing required for US certification ASTM F2907 standard and is fully compliant with all the safety measures necessary for baby carriers. The International Hip Dysplasia Institute has also acknowledged the Japhethchiara baby carrier as a hip-healthy product when used as directed.