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It may look complicated to choose a size but fret not. It is actually easy to pick out the perfect fit!

Choose a size based on your pre-pregnancy weight - it is important that you refer to our sizing calculator and size chart placed right above the add to cart button on each product page.

We've been serving moms in Singapore, Malaysia, Hong Kong, Australia, and the Philippines from 2019; since then, we've been working to improve our size chart and constantly testing to ensure it is as accurate as possible. From July 2020, our exchange rates have been greatly reduced, and we're proud to say it now has an accuracy of up to 99% - if you are still unsure and prefer us to help you with sizing matters, don't hesitate to reach us at size@japhethchiara.com or on our live chat with your sizing details.

All orders are shipped within 48 hours, Monday to Saturday. We are based in both Singapore and Malaysia and operate based on SGT. 

We ship worldwide; all international orders (out of Singapore and Malaysia) will be shipped by DHL delivery that offers real-time shipment monitoring and automatic notifications via email or text. 

We currently ship free for orders above S$50. However, for orders below S$50, shipping costs will vary based on your location. 

Returns must be requested within 5days from the date of item shipped.

Exchanges are allowed if you purchased the wrong size. Requests for exchange must be made within 6 weeks from the date of item shipped.

For detailed terms & conditions for returns & exchanges, you may click on the FAQ tab.

Customer Reviews

Based on 4 reviews
Ann Phang
Love my Mesh series - Mint! Can't wait to use it soon!

I love the colour and the texture of the mesh series. It is made of good materials and lovely colour. Besides the items, I also love the advice given by the team. I can't wait to try it with my baby and get some tips from the team!

Catherine Ngai
Really soft, comfortable carrier

I got this for my soon to be newborn and loved it when it showed up. It’s so soft and feels secure and I also love the color! Can’t wait to try it out for real

Steffi Kasimo
Convenient & comfortable

Bought JC carrier during birthday sale as it also came in my favorite colour. The carrier is definitely time saving to be worn & very comfortable for my son to fall a sleep. Suitable for SG’s weather especially when its humid! The best part is that it was hassle free when putting down my son to his bed from the carrier 🥹

L. C
Lightweight, suitable for tropical climate

Purchased the mint green mesh, M size. Super easy to wear as there are no fiddly buckles. Baby loves it and goes to sleep quickly when strapped in. Mesh material is lightweight and suitable for hot Singapore weather .