Payment & Shipping
Shipping Info, Made Simple ✨
📍 Where We Ship From
We’re proudly based in Singapore and Malaysia, operating on SGT – all orders are processed and shipped within 48 hours, Mon-Fridays.
🌏 We Ship Everywhere!
Yes, we mean worldwide. For international orders outside Singapore and Malaysia, we use ARAMEX delivery for reliable, real-time tracking with automatic updates via email or text, OR you can also track your parcel anytime via the order tracking tab menu.
💌 Shipping Rates & Free Shipping Perks
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Singapore
➡️ Free shipping for orders above $60 SGD.
➡️ Orders below $60 SGD? Shipping is $3 SGD.
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Malaysia / Hong Kong
➡️ Free shipping for orders above $60 SGD.
➡️ Orders below $60 SGD? Shipping is $6 SGD.
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Australia / New Zealand / Rest of the World
➡️ Free shipping for orders above $150 SGD.
➡️ Orders below $150 SGD? Shipping is $25 SGD.
💬 Need Help?
Having trouble checking out because your country isn’t listed? Don’t worry—we’re just an email away! Drop us a message at contact@japhethchiara.com and we’ll sort it out for you.
FAQs
FAQs, Made Simple ✨
Q: What is the blanket made from?
A: Our blankets are made with a blend of 85% cooling nylon and 15% spandex.
Q: Is the blanket slightly weighted?
A: Yeap, our blankets are slightly weighted!
Q: What age is the toddler size suitable for, and what is the size?
A: Our toddler blanket is perfect for newborns all the way up to little ones aged 6-7 and measures 100 cm x 120 cm.
Q: What about the size of the adult blanket?
A: Our adult blanket measures 150 cm by 200 cm, which is a perfect queen-size fit.
Q: Will my baby’s skin be sensitive to the blanket?
A: Nope, our cooling blankets are thoughtfully made for delicate skin, using hypoallergenic materials free from any harsh chemicals or irritants.
Q: How does the cooling blanket work?
A: The magic is in the advanced arc-cool yarn woven into the fabric — this innovative technology quickly absorbs and releases body heat, helping to keep the skin cool and comfy upon contact. It’s built with moisture-wicking fabric to keep things comfortable, even on warmer days.
Q: Can the blanket be used as a comforter or duvet?
A: While our blanket isn’t designed to replace a duvet or comforter, it offers a unique layer of comfort on its own. Many families love using it as an additional option for those needing an extra soft, cooling breathable layer. It’s all about finding what works best for you and your little one!
Q: Will the cooling blanket help to keep warm in a cold air conditioned room?
A: Absolutely! Our cooling blanket is expertly designed to adapt to your body temperature. With advanced arc cool technology and phase change materials (PCM), it regulates warmth without over-cooling. In a cold, air-conditioned room, instead of feeling chilly, the blanket works to balance body heat. And with the blanket’s slightly weighted feel, it provides an extra layer of warmth and comfort. It offers a soft, cooling touch when first felt, but as a cover, it adjusts to retain warmth when necessary—creating the perfect balance for any environment.
Q: Is the blanket suitable for air-conditioned or fan environments, and can it be used year-round?
A: Absolutely! Our blankets are perfect for year-round use, providing comfort in both warm weather and air-conditioned or fan-cooled environments.
Q: How does the blanket compare to other cooling blankets on the market?
A: Our blanket stands out with its advanced arc-cool technology, inspired by the renowned arc-chill tech from Japan. This cutting-edge tech delivers superior cooling, long-lasting durability, and unmatched comfort. It’s not just a cooling solution—it’s an investment in quality sleep.
Q: How do I best clean and care for the blankets?
A: To keep your blanket in top condition, simply machine wash on a quick, gentle, cold cycle or hand wash — we recommend washing it separately from other fabrics to prevent friction and protect the cooling yarn. Do NOT use a dryer; instead, hang or sun dry to maintain its quality.
Q: How many washes can the blanket take roughly?
A: With proper care, including gentle, cold washing and air drying, our cooling blankets are designed to withstand 200-300 washes without losing their cooling properties. Following the care instructions carefully helps preserve the cooling fibers and ensures long-lasting comfort.
