Shipping Info, Made Simple ✨
📍 Where We Ship From
We’re proudly based in Singapore and Malaysia, operating on SGT – all orders are processed and shipped within 48 hours, Mon-Fridays.
🌏 We Ship Everywhere!
Yes, we mean worldwide. For international orders outside Singapore and Malaysia, we use ARAMEX delivery for reliable, real-time tracking with automatic updates via email or text, OR you can also track your parcel anytime via the order tracking tab menu.
💌 Shipping Rates & Free Shipping Perks
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Singapore
➡️ Free shipping for orders above $60 SGD.
➡️ Orders below $60 SGD? Shipping is $3 SGD. -
Malaysia / Hong Kong
➡️ Free shipping for orders above $60 SGD.
➡️ Orders below $60 SGD? Shipping is $6 SGD. -
Australia / New Zealand / Rest of the World
➡️ Free shipping for orders above $150 SGD.
➡️ Orders below $150 SGD? Shipping is $25 SGD.
💬 Need Help?
Having trouble checking out because your country isn’t listed? Don’t worry—we’re just an email away! Drop us a message at contact@japhethchiara.com and we’ll sort it out for you
